NPS
How to Check NPS Balance & Download Statement (2027)
Check your NPS balance in 2 minutes via CRA portal, Protean app, UMANG, missed call or email — plus how to download the transaction statement PDF for tax proof.

In this guide
- Why Bother Tracking Your NPS Balance?
- Method 1: CRA Website (Most Detailed)
- Method 2: NPS by Protean Mobile App
- Method 3: UMANG App
- Method 4: Missed Call & SMS
- Method 5: Email Statement
- Forgot Your NPS Password?
- Tier I vs Tier II Balance: What the Two Numbers Mean
- What the Statement Actually Contains
- Using the Statement for Tax Proof and Loans
- Statement Problems and Fixes
- The Bottom Line
You have been contributing to NPS every month, hoping to build a solid retirement corpus. But when did you last check how much has actually piled up? If your answer is never, or I don't know how, you are not alone.
The National Pension System is one of India's most tax-efficient retirement tools, yet most subscribers rarely track it. Whether you opened NPS through your employer or signed up on eNPS, checking your balance takes about two minutes. Here are the five ways that work.
Quick reference — five ways to check your NPS balance:
| Method | What you need | Time | Best for |
| --- | --- | --- | --- |
| CRA website | PRAN + password | 5 min | Full details, statement download |
| Protean mobile app | PRAN + password | 2 min | Quick checks on the go |
| UMANG app | PRAN + one-time setup | 2 min | No extra app needed |
| Missed call | Registered mobile | 30 sec | No internet needed |
| Email statement | Registered email | Instant | Year-end records, tax proof |
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Key takeaways
- Five ways to check NPS balance: CRA website (fullest detail), NPS by Protean app, UMANG app, missed call from your registered mobile, or an emailed statement.
- Missed call 1800-210-0080 or 9212993399 from your registered mobile returns your balance by SMS in seconds — no login needed.
- There are three CRAs: Protean (formerly NSDL), KFintech and CAMS. Your PRAN card or welcome email tells you which one holds your account.
- The CRA portal's Transaction Statement is the document you need for tax proof and loan applications — download it for any financial year.
- Forgot your password? Instant Reset I-PIN with PRAN, date of birth and OTP fixes it in minutes, no paperwork.
- Tier I is the locked retirement account with tax benefits (old regime only); Tier II is flexible savings with no tax perks.
- Your CRA emails a Statement of Transaction once a year — but you can pull one on demand anytime.
Why Bother Tracking Your NPS Balance?
NPS is a government-backed retirement scheme regulated by PFRDA. Your contributions are invested across equity, corporate bonds and government securities, and the corpus compounds over decades. Three reasons to check it regularly:
- You see how the investments are actually performing, not just how much went in.
- You catch missed or failed contributions before they pile into a gap.
- You need the statement for tax proof and loan applications.
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Method 1: CRA Website (Most Detailed)
| CRA | Portal |
|---|---|
| Protean (formerly NSDL) | cra.nps-proteantech.in |
| KFintech | nps.kfintech.in |
| CAMS | camsnps.in |
Every NPS subscriber is assigned to a Central Recordkeeping Agency (CRA). As of 2026 there are three:
Steps:
1. Visit your CRA's portal. Not sure which one is yours? Check your PRAN card or the welcome email from signup.
1. Click Login with PRAN/User ID, enter your 12-digit PRAN, password and captcha.
1. Tick the I Understand checkbox and submit.
1. Open Holding Statement or Transaction Statement from the dashboard.
You will see your Tier I balance (the main retirement account), Tier II balance if you opened one, the scheme-wise split across Equity (E), Corporate Bonds (C) and Government Securities (G), plus NAV and current value of your units.
To download, pick the financial year or date range and hit the PDF option. Every contribution, every NAV movement, the complete history — all of it. Source: Protean CRA, KFintech and CAMS subscriber portals.
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Method 2: NPS by Protean Mobile App
The NPS by Protean eGov app is on both Android and iOS, and it is the handiest option for regular checks.
1. Download the NPS by Protean eGov app.
1. Log in with your PRAN and the same password you use on the CRA website.
1. The dashboard shows Tier I and Tier II holdings at a glance.
1. Tap Transaction Statement to download a detailed statement for any period, or email it to yourself directly.
The app also handles contributions to both tiers, scheme-preference changes, personal-detail updates, Tier II withdrawals and goal tracking. Biometric and M-PIN login means you do not have to type the password every time. Source: Protean eGov — NPS app listing.
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Method 3: UMANG App
If you already use UMANG for Aadhaar, DigiLocker or EPFO services, no separate app is needed.
1. Open UMANG and log in with your registered mobile number.
1. Search for NPS in the services section.
1. Link your PRAN (one-time setup).
1. Select Current Holdings to see your balance.
1. Select Email Transaction Statement to receive the detailed statement by email.
A decent backup rather than a primary tool — handy if you travel light and do not want yet another finance app.
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Method 4: Missed Call & SMS
No smartphone, no internet, no problem.
1. Missed call: dial 1800-210-0080 or 9212993399 from your registered mobile number. An SMS with your current balance arrives in seconds. Source: KFintech Find My PRAN page; PFRDA official communication.
1. SMS alerts: if you registered for alerts on the CRA portal, balance updates and transaction confirmations arrive automatically.
Fair warning: this shows the current balance only, not a statement. Strictly for quick checks.
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Method 5: Email Statement
Your CRA sends a Statement of Transaction (SOT) to your registered email once a year — a PDF with the year's contributions, withdrawals and closing balance.
- Log in to the CRA portal or the NPS app.
- Go to Email Transaction Statement.
- Select the period and tier.
- The statement lands in your inbox within minutes.
You can also call the CRA toll-free on 1800 210 0080 from your registered mobile and request it through the IVR.
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Forgot Your NPS Password?
Happens to the best of us. Two fixes:
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Tier I vs Tier II Balance: What the Two Numbers Mean
5 of 5 rows
| Feature | Tier I | Tier II |
|---|---|---|
| Purpose | Retirement savings (mandatory) | Voluntary savings (optional) |
| Tax benefit | Up to Rs 2 lakh under 80CCD(1) + 80CCD(1B), old regime only | None |
| Withdrawal | Restricted — mainly after 60, partial under conditions | Anytime, no restrictions |
| Minimum | Rs 500 per contribution, Rs 1,000 per year | Rs 250 per contribution |
| Prerequisite | None | Active Tier I account |
Note: 80CCD(1) and 80CCD(1B) deductions are available only under the old tax regime. Under the new regime (default since FY 2023-24), only the employer contribution deduction under 80CCD(2) applies. Source: Income Tax Act via PFRDA FAQs.
Tier I is your long-term retirement corpus. Tier II works like a flexible investment account — deposit and withdraw freely, but no tax breaks.
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What the Statement Actually Contains
| Transaction Statement | Holding Statement | |
|---|---|---|
| Covers | A chosen period, transaction by transaction | Today's position only |
| Best for | Tax proof, loan files, audits | A quick quarterly look |
| Detail level | Every contribution with units and NAV | Scheme and unit totals |
Before you file it away, know what you are looking at. A Statement of Transaction has four parts:
- Subscriber block — your name, PRAN, subscriber status (individual or corporate) and the CRA's name. This is what a loan officer checks first.
- Contribution table — every contribution in the period with its date, amount, tier and scheme, plus the units allotted at that day's NAV.
- Opening and closing balances — units held at the start and end of the period, with the closing NAV.
- Allocation summary — the current split across Equity (E), Corporate Bonds (C) and Government Securities (G).
The Holding Statement is the simpler cousin: one snapshot of what you own today, without the transaction-by-transaction history.
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Using the Statement for Tax Proof and Loans
Pick the right financial year before downloading — a statement for FY 2025-26 proves nothing about a claim for FY 2024-25. Select the tier (Tier I, and Tier II if you contributed there), choose the period, then download the PDF or email it to yourself.
The PDF is password-protected. If it refuses to open, our guide to the NPS statement PDF password covers the exact format and every combination that trips people up.
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Statement Problems and Fixes
4 of 4 rows
| Problem | What to do |
|---|---|
| PDF won't open | It is password-protected — the exact format is in our statement-password guide |
| Wrong year shown | The portal often defaults to the current year; go back and select the financial year you need |
| Old employer's contributions missing | They may sit with a different CRA if the account was transferred — download from both |
| Email statement never arrives | Check spam, confirm the registered email on the portal, then request one on demand |
Risk: if a contribution you made is missing from the statement after a few weeks, don't just re-download. Raise a grievance on the CRA portal with the payment reference — an unallotted contribution sits idle and earns nothing until it is traced.
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The Bottom Line
Tracking NPS is not complicated. Pick whatever fits: the Protean app if you live on your phone, the CRA portal when you want full detail, the missed call for a 30-second check. Log in once a quarter, verify your contributions landed, glance at the scheme split. Your 60-year-old self will thank you.
One thing the balance cannot tell you is what happens at the other end. When you start drawing, the exit rules decide how the corpus splits between lump sum, annuity and phased withdrawal — worth reading years before the date.
Frequently asked questions
How can I check my NPS balance without logging in?
Give a missed call to 1800-210-0080 or 9212993399 from the mobile number registered with your PRAN. You get an SMS with your current balance in seconds. This shows the balance only, not a detailed statement.
How do I download my NPS transaction statement?
Log in to your CRA portal or the NPS by Protean app, open Transaction Statement or Holding Statement, select the financial year or date range and download the PDF or email it to yourself.
How do I reset my NPS password?
On the CRA login page click Forgot Password, choose Instant Reset I-PIN, enter your PRAN and date of birth, verify the OTP sent to your registered mobile and email, then set a new password. It works immediately.
How do I know which CRA my NPS account is with?
Check your PRAN card or the welcome email you received when you opened the account. It names your Central Recordkeeping Agency — Protean, KFintech or CAMS.
About the author
Om Patel is an investor, blogger and entrepreneur. Every guide is educational, not personalised advice; rates and rules are cited to official sources and reviewed with a visible date.
Educational content, not personalised advice. Rates change — verify on the bank's site before opening an account. How we make money

